Contact Us
We're here to help. Feel free to contact us with any questions or assistance you need.
Contact Information
Our team is available to answer your questions and assist you with your technology needs.
Phone
+250787729534
Mon-Sat: 9am-8pm
dolphixelectronicsl@gmail.com
Response within 24 hours
Address
FO23B, 2nd Floor, CHIC Building
Kigali - Rwanda
Main Office, 3355+8C Kigali
Send us a message
Frequently Asked Questions
Find quick answers to the most common questions
How can I track my order?
You will receive a confirmation email with a tracking number. You can also log into your account to track your order status in real-time.
What are the delivery times?
Standard delivery takes 3-5 business days. Express delivery is available in 1-2 business days for an additional fee.
Can I return an item?
Yes, you have 30 days to return an item in its original condition. Return shipping costs are your responsibility unless the product is defective.
How do I contact customer service?
Our team is available by phone at +250787729534, by email at deeptimesglobal@gmail.com, or via the contact form above.
What repair services do you offer?
We offer comprehensive device repair services for laptops, gaming PCs, smartphones, and other electronic devices. Book an appointment through our Services page.